Technology & Training
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Technology
- AMS 360, including migration assistance, training & support
- MA CMR 17 (Privacy Law); and FTC Red Flag Rules expertise
- Access to RAIS RPost registered and encrypted email service (additional fees apply)
- Support for TLS (transport layer security) email encryption
- Online resource center
- Access to optional Producer Plus Underwriting / Proposal System (additional fees apply)
- Online access to carrier commission statements via RAIS Worksmart Content Management System
- Online submission tracking – all submission and quote activity
- Webex remote support
- Sircon online insurance licensing and renewals (additional fees apply)
- Rating tools (depending on state) for all RAIS Personal Lines carriers
- Microsoft certified staff
- Dedicated agency portal with news and updates
Best Practices Education, Training & Support
- Agency Management Systems training & technical support (Live and on-going)
- Extensive on-line on-demand training modules
- Web based and OnSite training courses
- Exclusive systems Help Desk support
- Remote desktop technical assistance
- Emergency Systems Hotline
- Webex remote support
